Operating a practice in the Pine Tree State means navigating Anthem BCBS complexities, expansive rural healthcare networks, and strict NGS (JK) guidelines. We engineer 98% clean claim rates to ensure your cash flow never stalls.
Beyond standard billing, we offer a comprehensive revenue cycle management ecosystem tailored specifically for Maine’s unique mix of aging demographics, seasonal coastal populations, and essential rural clinics.
AI-Driven Scrubbing
Our proprietary rules engine preemptively identifies coding errors and NGS (JK) LCD mismatches before claims ever reach the payer, ensuring our 98% clean claim rate.
Dedicated ME Teams
You don’t get a generalized call center. You are assigned a dedicated pod of RCM specialists who strictly handle Maine accounts and understand the nuances of MaineCare and seasonal out-of-state BlueCard processing.
Transparent Analytics
Stop guessing about your financial health. We provide real-time, granular dashboards showing exact A/R aging, denial reasons, and daily cash flow projections.
Seamless Transition
How We Partner With You.
We designed our onboarding to be frictionless. We integrate with your existing systems without disrupting your daily patient care.
1
Deep-Dive Audit
We analyze your historical data to identify leaks in your revenue cycle.
2
EHR Integration
Secure, remote tunnels into your Epic, Cerner, Athena, or cloud EHR system.
3
A/R Rescue
Our specialists immediately attack your aging buckets (>90 days).
Maximized Profit
Clean claims go out daily. Revenue goes up. You focus on patients.
Operational Footprint
Statewide Integration.
We securely tunnel into your existing EHR remotely, providing world-class RCM support across the state. We understand the specific payer nuances in every major Maine region.
Portland
Primary Challenge: Largest concentration of competing health systems, complex multi-specialty practices, and high commercial plan density (Anthem BCBS/Harvard Pilgrim).
HBS Solution: Advanced clearinghouse rules engines tailored for complex commercial networks and swift denial appeals to maintain high cash flow amidst competition.
Top EHRs:
Epic | Cerner
Lewiston & Auburn
Primary Challenge: Serving as a regional medical hub, resulting in complex cross-network referrals and a high volume of MaineCare (Medicaid) billing rules.
HBS Solution: Mastery of MaineCare portal synchronization, specific state plan coding guidelines, and optimizing public health claims.
Top EHRs:
Athena | eCW
Bangor
Primary Challenge: Gateway to northern Maine, meaning heavy reliance on Telehealth, Rural Health Clinic (RHC) complexities, and aging populations (Medicare).
HBS Solution: Strict adherence to NGS (JK) LCDs, deep expertise in PPS rate reconciliation, and mastery of Telehealth modifiers (95, GT).
Top EHRs:
NextGen | Epic
Augusta
Primary Challenge: High volume of state employee health plans, complex chronic care management billing, and navigating local payer policy updates.
HBS Solution: Rapid front-end eligibility verification, precise time-based CCM coding, and aggressive appeals for medical necessity denials.
Top EHRs:
AdvancedMD | Kareo
Coastal ME (Bar Harbor/Midcoast)
Primary Challenge: Extreme seasonal volume spikes from summer tourism and complex out-of-state BlueCard processing.
HBS Solution: Scalable RCM teams that adapt to summer volumes instantly and automated BlueCard routing for out-of-state tourist insurance plans.