Operating a practice in the Bay State means navigating BCBSMA complexities, overlapping academic health systems, and strict NGS (JK) guidelines. We engineer 98% clean claim rates to ensure your cash flow never stalls.
Beyond standard billing, we offer a comprehensive revenue cycle management ecosystem tailored specifically for Massachusetts’s unique mix of academic medical centers, complex regulations, and competitive commercial networks.
AI-Driven Scrubbing
Our proprietary rules engine preemptively identifies coding errors and NGS (JK) LCD mismatches before claims ever reach the payer, ensuring our 98% clean claim rate.
Dedicated MA Teams
You don’t get a generalized call center. You are assigned a dedicated pod of RCM specialists who strictly handle Massachusetts accounts and understand the nuances of MassHealth and local commercial plans.
Transparent Analytics
Stop guessing about your financial health. We provide real-time, granular dashboards showing exact A/R aging, denial reasons, and daily cash flow projections.
Seamless Transition
How We Partner With You.
We designed our onboarding to be frictionless. We integrate with your existing systems without disrupting your daily patient care.
1
Deep-Dive Audit
We analyze your historical data to identify leaks in your revenue cycle.
2
EHR Integration
Secure, remote tunnels into your Epic, Cerner, Athena, or cloud EHR system.
3
A/R Rescue
Our specialists immediately attack your aging buckets (>90 days).
Maximized Profit
Clean claims go out daily. Revenue goes up. You focus on patients.
Operational Footprint
Statewide Integration.
We securely tunnel into your existing EHR remotely, providing world-class RCM support across the state. We understand the specific payer nuances in every major Massachusetts region.
Greater Boston
Primary Challenge: Massive concentration of academic medical centers, complex multi-specialty practices, and high commercial plan density (BCBSMA).
HBS Solution: Advanced clearinghouse rules engines tailored for complex teaching physician guidelines (modifiers GC, GE) and swift denial appeals.
Top EHRs:
Epic | Cerner
Worcester
Primary Challenge: High volume of state employee health plans and MassHealth (Medicaid) billing rules.
HBS Solution: Mastery of MassHealth portal synchronization, specific state plan coding guidelines, and optimizing public health claims.
Top EHRs:
Athena | eCW
Springfield
Primary Challenge: Aging demographics driving high Medicare (NGS) volume and complex chronic care management billing.
HBS Solution: Strict adherence to NGS (JK) LCDs, precise time-based CCM coding, and aggressive appeals for medical necessity denials.
Top EHRs:
ModMed | NextGen
Lowell
Primary Challenge: Serving as a regional medical hub for surrounding counties, resulting in complex cross-network and Medicaid referral billing.
HBS Solution: Streamlined MassHealth portal synchronization and rapid front-end eligibility verification for referred out-of-network patients.
Top EHRs:
AdvancedMD | Kareo
Cape Cod & Islands
Primary Challenge: Extreme seasonal volume spikes from summer tourism and complex out-of-state BlueCard processing.
HBS Solution: Scalable RCM teams that adapt to summer volumes instantly and automated BlueCard routing for out-of-state tourist insurance plans.
Top EHRs:
Allscripts | Epic
Berkshires
Primary Challenge: Rural Health Clinic (RHC) billing complexities, heavy reliance on Telehealth, and MassHealth management.
HBS Solution: Deep expertise in PPS rate reconciliation, mastery of Telehealth modifiers (95, GT), and specialized RHC modifier management.
Top EHRs:
Elation | DrChrono
Proven Results
Massachusetts Success Stories.
Real data from practices across the Bay State that transformed their revenue cycles by partnering with HBS.
Multi-Specialty Clinic
Boston, MA
Struggled with massive A/R aging > 90 days due to complex academic center overlap and NGS (JK) audits.
A/R > 90 Days
-76%
Monthly Cash Flow
+$142K
Orthopedic Center
Worcester, MA
Plagued by high denial rates (23%) due to complex pre-authorizations and surgical coding errors.
Denial Rate
3.4%
Clean Claim Rate
98.5%
Secure Your MA Revenue Audit
Stop leaving money on the table. Our Massachusetts specialists will analyze your revenue cycle and uncover hidden billing opportunities.